Slingsby Reviews

I have used Slingsby for the 1st and last time. I was looking for recycling bins, did my research and found colours ones on their site. My local supermarket was selling for £10, but Slingsby had them for £7.19. Thought great, the picture showed the complete bin and was happy to order so did. To my horror they arrived but were just coloured lids. I checked on the site and yes they said lids BUT the picture was of a complete bin. Other sites show a lid picture or bin base picture, god knows why you would buy separately. I complained as Aldi were selling the same complete bin for £7.99 and asked them to standby their price match promise at least BUT no did not accept the picture error and still on website and not prepared to price match, or part refund. So just have lots of lids and no complete bin - very unhappy and useless customer service!!

Useless. Placed an order online with delivery within 3-5 days. It hasn't arrived after 7 days so called to chase it up. On hold to them now whilst they 'look into it' so thought I would check out the other reviews on here. Have now logged into my account where it says 'order cancelled'. Lady on the phone says it hasn't been cancelled. All I know is that they've got our money, we've got no order.

Ordered an item which was eligible for next day delivery, after 4 weeks waiting I was told it would be another 2 months before stock arrives... 2 months later I have had no item and no refund despite numerous times chasing it!

Avoid at all costs!!!

Great customer support, they are trying to resolve every issue.

I cannot understand why this Company is not highly rated. I have the highest praise for their excellent prices and service and would not hesitate to recommend them.
My experience with Slingsby has been very good and I rate them 1st class.

I placed my order on Wednesday this week and received my order the following day. This is the best and fastest delivery I have experienced in the last five weeks, and consider it excellent service given the current crisis situation.

Wrong item ordered , they want to charge £25+vat to return it . Joke

Totally unbelievable expirience these days with buying from a website, they are selling items what are out of stock till next year and say nothing. Made an order 2 days ago and no information about item out of stock, until i logged in account to check order progress. Stay well AWAY from a companies like this.